Question 1

What products do you offer?

Accepted Answer

We sell vape devices, cigarettes, nicotine pouches, smoking accessories (like lighters and rolling papers), backwoods, and sexual enhancement pills.

Question 2

Do you sell e-liquids or vape juice?

Accepted Answer

No, we only sell disposable vape devices, not the liquid.

Question 3

What brands of cigarettes do you carry?

Accepted Answer

We sell Pop n Smoke cigarettes, among other brands.

Question 4

How do I know if a product is in stock?

Accepted Answer

If a product is out of stock, it will be clearly indicated under the product listing on our website.

Question 5

What are your delivery areas?

Accepted Answer

We deliver from North Bay to London and ship across the country.

Question 6

What payment methods do you accept?

Accepted Answer

We accept e-transfer as payment. After you place an order, you'll receive an email or text message with payment details.

Question 7

Do you offer free shipping?

Accepted Answer

Yes, we offer free express shipping on orders of $300 or more.

Question 8

Do you have any bulk discounts?

Accepted Answer

Yes, we offer bulk discounts:

5% off your order when spending $500 or more
10% off your order when spending $1500 or more
15% off when spending $3000 or more

For orders larger than $3000, please inquire about our bigger discounts.

Question 9

Do you have a loyalty program?

Accepted Answer

Currently, we don't have a loyalty program, but we may introduce one in the future.

Question 10

Are your products authentic and sourced from authorized distributors?

Accepted Answer

Yes, all our products are sourced from quality suppliers.

Question 11

How can I track my order?

Accepted Answer

A tracking number is provided for all shipping orders.

Question 12

What smoking accessories do you offer?

Accepted Answer

We offer various smoking accessories including lighters, rolling papers, and backwoods.

Question 13

Do you sell nicotine pouches?

Accepted Answer

Yes, we offer nicotine pouches as part of our product range.

Question 14

Are there age restrictions for purchasing your products?

Accepted Answer

Yes, all customers must be of legal age to purchase our products. Age verification is required before completing a purchase.

Question 15

What should I do if I have issues with my order?

Accepted Answer

If you have any issues with your order, please contact our customer service team. You can find our contact information on our website.

FREE EXPRESS SHIPPING ON ORDERS $300+

EMAIL US

CALL US

Frequently asked questions